IT47365: NEW IP ADDRESS IS NOT VISIBLE IN STORAGE INSIGHTS AFTER UPDATING THE IP IN STORAGE DEVICE.

APAR status

• Closed as program error.

Error description

• When a user monitoring a Storage Virtualize device in Storage
  Insights via the Call Home with cloud services, and changes the
  device's IP address. The updated IP address does not reflect in
  the Storage Insights Web. This issue is specific to devices
  connected through the Call Home Cloud Service.
  
  The issue originates from both ends, with the Storage Virtualize
  APAR SV-148643 addressing the problem on the storage side.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users changing the IP of storage system *
  * monitored via Call Home with Cloud services                  *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When a user monitoring a Storage Virtualize device in        *
  * Storage                                                      *
  * Insights via the Call Home with cloud services, and changes  *
  * the                                                          *
  * device's IP address. The updated IP address does not reflect *
  * in                                                           *
  * the Storage Insights Web. This issue is specific to devices  *
  * connected through the Call Home Cloud Service.               *
  *                                                              *
  * The issue originates from both ends, with the Storage        *
  * Virtualize                                                   *
  * APAR SV-148643 addressing the problem on the storage side.   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 4Q24   [ 54X-IBM-SI ]
  ( release target 4Q 2024 / December )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels