IBM Support

IT47344: MISSING ALERTS FOR THE SAFEGUARDED USED COPY CAPACITY DUE TO THE TIMESTAMP COMPARISON OF FULL_PROBE AND MINI_PROBE.

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APAR status

  • Closed as program error.

Error description

  • The Safeguarded Copy capacity alert is not triggering an email
    when setting up a percentage alert. This is caused by a
    timestamp comparison of FULL_PROBE and MINI_PROBE, affecting the
    event data to trigger the alert.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users with Safeguarded Copy capacity    *
    * alert configured                                             *
    *                                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In Storage Insights the Safeguarded Copy capacity alert      *
    * is not triggering an email when expected.  This is caused    *
    * by a race-condition and an incorrect timestamp comparison    *
    * of FULL_PROBE and MINI_PROBE, affecting the event            *
    * data to trigger the alert.                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 1Q25   [ 54X-IBM-SI ]
    ( release target 1Q 2025 / January )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT47344

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-11-29

  • Closed date

    2025-01-23

  • Last modified date

    2025-01-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
13 January 2026