IBM Support

IT47229: DEFAULT POLICY SHOWING RESOURCES COUNT EVEN AFTER MOVING ALL RESOURCES TO COPIED ONE.

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APAR status

  • Closed as program error.

Error description

  • Copied the Default Switch and Chassis policies and moved all
    resources to the duplicate policy. The duplicate policy show the
    correct resource count, but the default policy still displayed
    an incorrect value, even though it showed zero resources when
    opened.
    

Local fix

  • None, but the following workaround can be used to correct the
    resource counts.
    
    1. Navigate to Configuration -> Alert Policies
    2. Drill into the Default Chassis Policy
      a. On the Resources tab, click Edit Resources
      b. Select All
      c. Save Changes
      d. Click on Edit Resources
      e. Deselect All
      f. Save Changes
    3. Drill into the "copy" of the Chassis Policy
      a. On the Resources tab, click Edit Resources
      b. Select All
      c. Save Changes
    4. Repeat steps 2 and 3 with the default and copy versions of
    the Switch Policy and any other affected resource policies
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users updating alert policies           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Copied the Default Switch and Chassis policies and           *
    * moved all resources to the duplicate policy. The             *
    * duplicate policy show the correct resource count, but        *
    * the default policy still displayed an incorrect value,       *
    * even though it showed zero resources when opened.            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 2Q25   [ 54X-IBM-SI ]
    ( release target 2Q 2025 / April )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT47229

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-11-12

  • Closed date

    2025-04-17

  • Last modified date

    2025-04-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
13 January 2026