Troubleshooting
Problem
Unable to receive email alerts and reports and receiving error in maillog "/tmp/sasl_passwd is unavailable. open database /tmp/sasl_passwd.db: No such file or directory".
Symptom
/var/log/maillog:
postfix/smtp[1070978]: warning: hash:/tmp/sasl_passwd is unavailable. open database /tmp/sasl_passwd.db: No such file or directory
postfix/smtp[1070978]: warning: hash:/tmp/sasl_passwd lookup error for "{FQDN}"
postfix/smtp[1070978]: warning: 36003805430: smtp_sasl_password_maps lookup error
postfix/smtp[1070978]: 36003805430: local data error while talking to {FQDN}[IP]
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwsyAAA","label":"Admin Tasks"}],"ARM Case Number":"TS017690571","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions"}]
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Document Information
Modified date:
13 November 2024
UID
ibm17175922