Troubleshooting
Problem
Burst reports fail with CNC-SDS-0410 and CNC-SDS-0335 errors.
Symptom
Following errors can be seen in the past activities schedules.
CNC-SDS-0410 The email message was not sent. Approximate message size: [41 KB] The Mail server returned this error: [Can't send command to SMTP host]
CNC-SDS-0335 Error returned from SMTP Server. The error message was: [Can't send command to SMTP host]. The message could not be sent.
CNC-SDS-0335 Error returned from SMTP Server. The error message was: [Software caused connection abort: socket write error]. The message could not be sent.
Document Location
Worldwide
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Document Information
Modified date:
15 January 2026
UID
ibm17175370