IBM Support

IT47123: DATAPOWER MQ CLIENT REPORTS MESSAGE 0X8D200052: THE (XYZ) REQUEST FAILED (2500)

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APAR status

  • Closed as program error.

Error description

  • DataPower had retry logic of 3 instant retries, no delay, upon
repeated MQ Reason Code 2500 we fail with "The (xyz) request
failed (2500)".  The new logic involves 5 retries with 1 second
delay when encountering MQ Reason Code 2500.

Local fix

  • 



Problem summary


    

  • Increase the retry timeout for the MQ call to allow the
condition to resolve.

    



Problem conclusion


    

  • The fix will be in 10.6.0.2 & 10.5.0.14

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT47123
    • 

  • Reported component name
    DATAPOWER
    • 

  • Reported component ID
    DP1234567
    • 

  • Reported release
    A5X
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2024-10-22
    • 

  • Closed date
    2024-10-30
    • 

  • Last modified date
    2024-12-05
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    DATAPOWER
    • 

  • Fixed component ID
    DP1234567
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A5X","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            05 December 2024
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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