General Page
The You, Me, and IBM i podcast offers an inside look at the real lives of the technical support experts at the IBM i Global Support Center. Each episode explores a new aspect of support, and leaves listeners better able to solve their own issues and get back to business.

The IBM i GSC Podcast: "You, Me, and IBM i"
IBM has a podcast which is focused on the real lives and day-to-day experiences of customer support reps at the IBM i Global Support Center. Each episode of You, Me, and IBM i explores a different aspect of support, and is intended to leave listeners better able to solve their own issues and get back to business.
Find out what happens to your support rep after they hang up the phone, how they got started at IBM, and hear tips and tricks to get the most out of your IBM i. New episodes are released every two weeks.
You, Me, and IBM i was started by Alex Marquis and Kurt Schroeder, two friends who met in college, and have been together supporting the IBM i for over 26 years. You can find the podcast on any of these popular platforms, and links that accompany each episode can be found on the show's home page.
As always, we welcome your suggestions and feedback. Thank you for listening, and please consider becoming a subscriber.
On the latest Episode...
On the latest episode of our podcast, Josh Majsterski from the IBM i Performance Team join me to talk about how IBM i customers can best gather the data that they need to troubleshoot performance issues, We also reminisce about goofing off in out first IBM classes, and touch on the serious business of customer communication. Josh even talks about the year he saves Christmas in Minnesota.
On the latest episode of our podcast, Josh Majsterski from the IBM i Performance Team join me to talk about how IBM i customers can best gather the data that they need to troubleshoot performance issues, We also reminisce about goofing off in out first IBM classes, and touch on the serious business of customer communication. Josh even talks about the year he saves Christmas in Minnesota.
[{"Type":"MASTER","Line of Business":{"code":"LOB68","label":"Power HW"},"Business Unit":{"code":"BU070","label":"IBM Infrastructure"},"Product":{"code":"SWG60","label":"IBM i"},"ARM Category":[{"code":"a8m0z0000000CHZAA2","label":"Data Access"},{"code":"a8m0z0000000CISAA2","label":"Digital Certificate Manager"},{"code":"a8m0z0000000CGbAAM","label":"General Information"},{"code":"a8m0z0000000CI3AAM","label":"Hardware or DASD"},{"code":"a8m0z0000000C4BAAU","label":"IBM i"},{"code":"a8m0z0000000CTpAAM","label":"IBM i Access-\u003EAccess Client Solutions"},{"code":"a8m0z0000000CHeAAM","label":"IBM i Db2"},{"code":"a8m0z0000000CHoAAM","label":"Performance"},{"code":"a8m0z0000000CHFAA2","label":"Print"}],"ARM Case Number":"","Platform":[{"code":"PF012","label":"IBM i"}],"Version":"6.1.0;7.1.0;7.2.0;7.3.0;7.4.0;7.5.0;7.6.0"}]
Was this topic helpful?
Document Information
Modified date:
21 May 2026
UID
ibm17173292