Troubleshooting
Problem
This article aims to help identify the causes of empty 'MESSAGE=' fields in the events which are collected by WinCollect.
Symptom
In the log activity in QRadar, you can see the event with an empty message:
<13>Sep 25 07:03:58 x.x.x.x AgentDevice=WindowsLog AgentLogFile=Security PluginVersion=7.3.1.28 Source=Microsoft-Windows-Security-Auditing Computer=x.x.x.x OriginatingComputer=x.x.x.x User= Domain= EventID=4776 EventIDCode=4776 EventType=16 EventCategory=14336 RecordNumber=7040636725 TimeGenerated=1727240638 TimeWritten=1727240638 Level=Log Always Keywords=Audit Failure Task=SE_ADT_ACCOUNTLOGON_CREDENTIALVALIDATION Opcode=Info Message=
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtwAAA","label":"WinCollect"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
04 November 2024
UID
ibm17171672