IBM Support

HMC GUI "Error occurred while querying for PhysicalVolume from VIOS.."

Troubleshooting


Problem

HMC GUI query fails for VIOS partition.

Symptom

Unable to connect to the Database.
Error occurred while querying for PhysicalVolume from VIOS with ID <LPAR ID> in System <Type-Model*SerialNumber> -  Error Getting Attribute List Attr

Cause

HMC events are no longer in sync with VIOS CMDB

Environment

PowerVM Virtual I/O Server managed by an HMC

Resolving The Problem

Rebuild VIOS CMDB by running rebuild_cmdb_sequence.sh script available for download at
Transfer script to VIOS's /home/padmin directory. 
As padmin, run:
$ oem_stup_env
# chmod +x rebuild_cmdb_sequence.sh        To make script executable
# ./rebuild_cmdb_sequence.sh               To execute
Then, retry the HMC query to the VIOS.
IMPORTANT
If the VIOS is part of SSP cluster, cluster services will need to be stopped first, and restarted after rebuilding the CMDB.  Stopping cluster services will trigger a new  DBN node election when this is done on the DBN node. For more details, refer to Node Types In Shared Storage Pool Cluster And Steps To Upgrade The Nodes.

 

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSPHKW","label":"PowerVM Virtual I\/O Server"},"ARM Category":[{"code":"a8m3p000000PCZsAAO","label":"CMDB"}],"ARM Case Number":"TS017405281","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
26 September 2024

UID

ibm17171369