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QRadar SOAR: resilient-circuits connection pool is full

Troubleshooting


Problem

While installing a new fn package, after starting resilient-circuits process get error WARN Connection pool is full, discarding connection: resilient-circuits process failed with Timeout error.

Symptom

WARNING [connectionpool] Connection pool is full, discarding connection: xx.xx.xx
 DEBUG [filelock] Attempting to release lock  29808592 on /home/resilient/.resilient/resilient_circuits_lockfile 
INFO [filelock] Lock 29808592 released on /home/resilient/.resilient/resilient_circuits_lockfile 
Traceback (most recent call last): 
  File "/usr/bin/resilient-circuits", line 9, in <module> 
    load_entry_point('resilient-circuits==29.1.0', 'console_scripts', 'resilient-circuits')() 
  File "/usr/lib/python2.7/site-packages/resilient_circuits/bin/resilient_circuits.py", line 234, in main 
    config_file=args.config_file) 
  File "/usr/lib/python2.7/site-packages/resilient_circuits/bin/resilient_circuits.py", line 72, in run 
    app.run(**kwargs) 
  File "/usr/lib/python2.7/site-packages/resilient_circuits/app.py", line 286, in run 
    application = App(*args, **kwargs) 
  File "/usr/lib/python2.7/site-packages/resilient_circuits/app.py", line 167, in __init__ 
    self.do_initialization() 
  File "/usr/lib/python2.7/site-packages/resilient_circuits/app.py", line 185, in do_initialization 
    self.action_component = Actions(self.opts) 
  File "/usr/lib/python2.7/site-packages/resilient_circuits/actions_component.py", line 344, in __init__ 
    super(Actions, self).__init__(opts) 
  File "/usr/lib/python2.7/site-packages/resilient_circuits/actions_component.py", line 232, in __init__ 
    self._get_fields() 
  File "/usr/lib/python2.7/site-packages/resilient_circuits/actions_component.py", line 271, in _get_fields 
    client = self.rest_client() 
  File "/usr/lib/python2.7/site-packages/resilient_circuits/actions_component.py", line 280, in rest_client 
    return get_resilient_client(self.opts) 
  File "/usr/lib/python2.7/site-packages/resilient_circuits/rest_helper.py", line 39, in get_resilient_client 
    resilient_client = resilient.get_client(opts) 
  File "/usr/lib/python2.7/site-packages/resilient/co3.py", line 109, in get_client 
    userinfo = resilient_client.connect(opts["email"], opts["password"]) 
  File "/usr/lib/python2.7/site-packages/resilient/co3.py", line 184, in connect 
    ret = super(SimpleClient, self).connect(email, password, timeout) 
  File "/usr/lib/python2.7/site-packages/resilient/co3base.py", line 151, in connect 
    return self._connect(timeout=timeout) 
  File "/usr/lib/python2.7/site-packages/resilient/co3base.py", line 160, in _connect 
    timeout=timeout) 
  File "/usr/lib/python2.7/site-packages/requests/sessions.py", line 555, in post 
    return self.request('POST', url, data=data, json=json, **kwargs) 
  File "/usr/lib/python2.7/site-packages/requests/sessions.py", line 508, in request 
    resp = self.send(prep, **send_kwargs) 
  File "/usr/lib/python2.7/site-packages/requests/sessions.py", line 618, in send 
    r = adapter.send(request, **kwargs) 
  File "/usr/lib/python2.7/site-packages/requests/adapters.py", line 440, in send 
    timeout=timeout 
  File "/usr/lib/python2.7/site-packages/urllib3/connectionpool.py", line 588, in urlopen 
    timeout_obj = self._get_timeout(timeout) 
  File "/usr/lib/python2.7/site-packages/urllib3/connectionpool.py", line 303, in _get_timeout 
    return Timeout.from_float(timeout) 
  File "/usr/lib/python2.7/site-packages/urllib3/util/timeout.py", line 154, in from_float 
    return Timeout(read=timeout, connect=timeout) 
  File "/usr/lib/python2.7/site-packages/urllib3/util/timeout.py", line 94, in __init__ 
    self._connect = self._validate_timeout(connect, 'connect') 
  File "/usr/lib/python2.7/site-packages/urllib3/util/timeout.py", line 127, in _validate_timeout 
    "int, float or None." % (name, value)) 
ValueError: Timeout value connect was Timeout(connect=None, read=None, total=None), but it must be an int, float or None.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSA230","label":"IBM Security QRadar SOAR"},"ARM Category":[{"code":"a8m0z000000cwJlAAI","label":"Installation \/ Upgrade"},{"code":"a8m0z0000008ZtGAAU","label":"Integrations-\u003EResilient Circuits"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
16 September 2024

UID

ibm17168531

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