Troubleshooting
Problem
When configuring a logsource for a Windows end device, using the log file protocol in QRadar, administrators may commonly use the standard Windows path format, such as C:\support\logs. However, this is a frequent point of misconfiguration.
Symptom
Administrators may see errors like below while performing Test for the logsource:
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwt0AAA","label":"Log Source"}],"ARM Case Number":"TS016360677","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
11 October 2024
UID
ibm17168106