Troubleshooting
Problem
Planning Analytics TM1 Web /Planning Analytics Spreadsheet Services after upgrade to version 2.0.97 or newer throw error "Unsupported protocolSSL_TLSv2"
Symptom
Error "Unsupported protocolSSL_TLSv2" when try to access instances list

Document Location
Worldwide
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Document Information
Modified date:
09 May 2025
UID
ibm17167839