Troubleshooting
Problem
When opening the security/group menu in architect and right-clicking on add user/groups menu the application freezes and stop application is the only solution to resolve freeze issue.
Symptom
All functionalities are working fine except add CAM groups.
-the issue is only presented whit CAM authentication enabled, mode 1 is not impacted
-in client(architect ) logs there is no error.
-in tm1top there is no pending thread
-add group via Ti process is working fine
-issue is reproducible for all instances (with CAM), all users
- in fiddler trace (How to perform Fiddler Trace to Capture Network Traffic (ibm.com)) when we exam traffic to Cognos Analytics we can see 302 code
Document Location
Worldwide
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Document Information
Modified date:
03 September 2024
UID
ibm17167084