IT46480: IN OCP ENVIRONMENT THAT USE LOAD BALANCING FOR ROUTES, UI USAGE MIGHT FAIL

APAR status

• Closed as program error.

Error description

• In environments where OCP routes use load balancing algorithms
  for ingress, the UI may fail to load, displaying an empty
  screen. This will result in an error in the DataPower logs
  showing the following:
  
  [0x80e0018c][webgui][warn] web-mgmt(WebGUI-Settings):
  tid(xxx)[10.x.x.1] gtid(GTID): Cookie from mismatched IP address
  

Local fix

Problem summary

• In environments where OCP routes use load balancing algorithms
  for ingress, the UI might fail to load, displaying an empty
  screen.
  

Problem conclusion

• Fix is available in 10.5.0.13 and 10.6.0.1
  
  For a list of the latest fix packs available, please see:
  https://www.ibm.com/support/pages/node/83105
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels