Troubleshooting
Problem
Content Maintenance Consistency Check task fails with CM-SYS-5001 A Content Manager internal error occurred. The following message is logged in the logs/cognosserver.lof file:
CM-SYS-5001 A Content Manager internal error occurred. Cause: null
Stack trace: java.lang.NullPointerException at com.cognos.cm.dbstore.CMDbStoreConsistency.isCircular
...
CM-SYS-5001 A Content Manager internal error occurred. Cause: null
Stack trace: java.lang.NullPointerException at com.cognos.cm.dbstore.CMDbStoreConsistency.isCircular
...
Document Location
Worldwide
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Document Information
Modified date:
15 January 2026
UID
ibm17165518