IBM Support

IBM Satellite Connector for Planning Analytics on Cloud - Frequently Asked Questions

Question & Answer


Question

Q - How many connectors can each customer create?
A - Each customer can create 1 connector, which will visible on all environments. Endpoints will only show in the environment that they are created.
 
Q - How many agents can I have?
A - Each connector can have 6 agents
 
Q - How many endpoints (data source) can I create in total?
A - Spread across all environments, the maximum is 35.
 
Q - Are there any exceptions to the maximum of 35 endpoints?
A - Yes. Additional connectors can be purchased. Please contact your Sales Representative.
 
Q - If I have more than one agent running at a time, does this create a round robin effect?
A - Yes
 
Q - Does the Agent reconnect automatically in the event of an outage?
A - Yes, the connector agent will retry to reconnect indefinitely at 120 second intervals
 
Q - Does the API Key expire?
A - No the key does not have an expiry
 
Q - Can I enable debug logging?
A - Yes, 
    1) Open config.json in a text editor
    2) Change "LOG_LEVEL": "info" to "LOG_LEVEL": "debug"
    3) Save changes and close the config.json file.
    4) In Powershell, run uninstall.ps1 and then install.ps1 to update the service configuration   
    
 

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"ARM Category":[{"code":"a8mKe000000002WIAQ","label":"Planning Analytics-\u003EPlanning Analytics On Cloud Specific-\u003ESatellite"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
22 August 2024

UID

ibm17165339