Question & Answer
Question
Q - How many connectors can each customer create?
A - Each customer can create 1 connector, which will visible on all environments. Endpoints will only show in the environment that they are created.
A - Each customer can create 1 connector, which will visible on all environments. Endpoints will only show in the environment that they are created.
Q - How many agents can I have?
A - Each connector can have 6 agents
A - Each connector can have 6 agents
Q - How many endpoints (data source) can I create in total?
A - Spread across all environments, the maximum is 35.
A - Spread across all environments, the maximum is 35.
Q - Are there any exceptions to the maximum of 35 endpoints?
A - Yes. Additional connectors can be purchased. Please contact your Sales Representative.
A - Yes. Additional connectors can be purchased. Please contact your Sales Representative.
Q - If I have more than one agent running at a time, does this create a round robin effect?
A - Yes
A - Yes
Q - Does the Agent reconnect automatically in the event of an outage?
A - Yes, the connector agent will retry to reconnect indefinitely at 120 second intervals
A - Yes, the connector agent will retry to reconnect indefinitely at 120 second intervals
Q - Does the API Key expire?
A - No the key does not have an expiry
Q - Can I enable debug logging?
A - Yes,
1) Open config.json in a text editor
2) Change "LOG_LEVEL": "info" to "LOG_LEVEL": "debug"
3) Save changes and close the config.json file.
4) In Powershell, run uninstall.ps1 and then install.ps1 to update the service configuration
A - Yes,
1) Open config.json in a text editor
2) Change "LOG_LEVEL": "info" to "LOG_LEVEL": "debug"
3) Save changes and close the config.json file.
4) In Powershell, run uninstall.ps1 and then install.ps1 to update the service configuration
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Document Information
Modified date:
22 August 2024
UID
ibm17165339