IBM Support

ITCAM RPT Robotic script playback on RRTA agent fails with error "Transaction is not in progress"

Troubleshooting


Problem

While playing back a Rational Performance Tester HTTP/HTTPS test script robotically, using an ITCAM for Transactions Robotic Response Time Agent (RRTA - T6), the playback fails with the following error.
Generic Failure - java.lang.RuntimeException occured in <script_name>. Message: Transaction is not in progress
Example
image-20240812151516-1
Though the Playback status is 'Complete', under the 'Transactions' and the 'Applications' workspaces, no transaction or application is reported.

Symptom

The trace-robotic.log file shows the following error message.
  
java.lang.RuntimeException occured in <script_name>. Message: Transaction is not in progress

Java exception stack:
com.ibm.tivoli.tt.arm4.transaction.Arm40Transaction.getThreadIndex
...
Example
image-20240812152121-2

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS5MD2","label":"Tivoli Composite Application Manager for Transactions"},"ARM Category":[{"code":"a8m500000008i3OAAQ","label":"ITCAM-for-Transactions-\u003ERobotic Response Time RRT"},{"code":"a8m50000000L1wwAAC","label":"ITCAM-for-Transactions-\u003ERobotic Response Time RRT-\u003ERPT"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
13 August 2024

UID

ibm17165285

Page Feedback