IT46660: DATA COLLECTION FAILED FOR CISCO SAN SWITCH

APAR status

• Closed as program error.

Error description

• After upgrading the Switch firmware from version 8.4(1a) to
  version 8.4(2f) it now shows the data collection status of
  Failed.
  
  During a full probe we receive this error response to the REST
  API command sent to the switch.
  
  SENT COMMAND::{"ins_api":{"version":"1.2","type":"cli_show","ch
  unk":"0","sid":"session1","input":"showfcns database npv","outpu
  RESPONSE ::{
  	"ins_api":	{
  		"type":	"cli_show",
  		"version":	"1.2",
  		"sid":	"eoc",
  		"outputs":	{
  			"output":	{
  				"clierror":	"output conversion failed due to conv error,
  bytes 0xFF 0x3C 0x2F 0x6E\n\nencoder error\n",
  				"input":	"show fcns database npv",
  				"msg":	"Structured output unsupported",
  				"code":	"501"
  			}
  		}
  	}
  }
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring Cisco switch           *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * After upgrading the Cisco switch firmware from version       *
  * 8.4(1a) to version 8.4(2f) it now shows the data collection  *
  * status of Failed in Storage Insights.                        *
  *                                                              *
  * During a full probe there is an error response to the REST   *
  * API command sent to the switch.                              *
  *                                                              *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 4Q24   [ 54X-IBM-SI ]
  ( release target 4Q 2024 / October )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels