IBM Support

Errors, AAA-SYS-0001 and CAM-CRP-1054, after over-the-top upgrade of Cognos Analytics to version 11.2.4

Troubleshooting


Problem

After an over-the-top upgrade of Cognos analytics from 11.1.t to 11.2.4, Cognos Analytics application gives an error, 'AAA-SYS-0001 An Internal error occurred', in the login screen.
Error at login screen

Saving or trying to export the configuration in IBM Cognos configuration, gives the following error:
[ ERROR ] CAM-CRP-1054 No configuration was loaded.
Error when saving Configuration

Document Location

Worldwide

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Document Information

Modified date:
15 January 2026

UID

ibm17162163