IBM Support

IT46483: RERUNNING A PARTIALLY COMPLETED BACKUP JOB IS NOT WORKING AS EXPECTED

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APAR status

  • Closed as program error.

Error description

  • If VM backup job on IBM Storage Protect Plus is partially
    completed and the option to rerun the job is used, it is
    finishing within seconds and is posting status COMPLETED. During
    the rerun of the policy none of the failing VMs are backed up.
    
    The job log is showing the following sequence of the rerun job:
    
    SUMMARY,11:22:27,CTGGA2399,Starting job for policy BACKUP
    
                                           with job name Test
    (ID:100x).
    INFO, 11:22:28,CTGGA0527,Overall Job Status COMPLETED
    DETAIL,11:22:28,CTGGA0809,Summary report for policy Test
    DETAIL,11:22:28,CTGGA0810,Total tasks     : 1
    DETAIL, 11:22:28,CTGGA0811,Failed tasks  : 0
    DETAIL, 11:22:28,CTGGA0814,Task 4: Resolve completed with
                                      status COMPLETED
    SUMMARY,11:22:28,CTGGA2340,Job policy Test completed
    
                                               in 1 sec(s) and ended
    with status COMPLETED.
    
    
    |MDVREGR 10.1.11 5737SPLUS|
    
    IBM Storage Protect Plus Versions Affected:
    IBM Storage Protect Plus 10.1.12 and higher
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.4 till 10.1.16.2        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * levels 10.1.16.3. Note that this is subject to change at the *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • In IBM Spectrum Protect Plus 10.1.4 and later, the policy option
    'Run inventory before backup' is present. However, the rerun of
    partial backup jobs was not functioning properly with this
    option enabled. Fix has been added in IBM Spectrum Protect Plus
    10.1.16.3 and rerun will perform the expected tasks with the
    policy option enabled.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT46483

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1C

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-07-04

  • Closed date

    2024-07-19

  • Last modified date

    2024-07-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1C","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
19 July 2024