Troubleshooting
Problem
This article helps you troubleshoot a scenario when you are not seeing any heartbeat events from a specific WinCollect agent.
Symptom
Any or all the symptoms might exist:
- The status of the WinCollect agent is "Unavailable".
- The WinCollect DSM log source is in an error state.
- Heartbeat events cannot be seen in Log Activity.
Document Location
Worldwide
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Document Information
Modified date:
22 July 2024
UID
ibm17159729