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How to Shut Down your IBM Cloud Account
How to Shut Down your IBM Cloud Account
Summary
This runbook is for users that have an IBM Cloud account and want to shutdown their account.
Steps to shut down your IBM Cloud account
- First, Log into https://cloud.ibm.com/
- Next, click on the 3 bars right next to the IBM Cloud logo in the top left of the screen to see what services are incurring charges and actively running.
- Review all of your running resources to see where charges are being incurred and shut them down.
- To close a Pay-As-You-Go or Subscription account, contact Support. A support case is required for account security and documentation purposes. After your Pay-As-You-Go account has been closed, all usage is stopped across all services running in your account, and the usage that is accrued in the current billing period is sent in one final invoice at the close of the billing period. Closing your account can't be undone and your data is unrecoverable. https://cloud.ibm.com/unifiedsupport/supportcenter
You must open a ticket with IBM Cloud to shut down an account owned by an employee who no longer works at IBM or is on a leave of absence. https://cloud.ibm.com/unifiedsupport/supportcenter
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Document Information
Modified date:
18 February 2025
UID
ibm17159395