IBM Support

QRadar: Alibaba DSM and Protocol Update Dependency on Amazon Protocols

Troubleshooting


Problem

The Alibaba protocol and DSM encounter issues during installation due to their dependency on Amazon protocols that are not at the latest versions, as the Amazon protocols are temporarily excluded from auto-updates.

Symptom

When an attempt to install the Alibaba protocol or DSM is made it causes dependency errors:
[root@qradar ~]#  yum -y install PROTOCOL-AlibabaCloudObjectStorageService-7.5-20230922062508.noarch.rpm                                                                                                     
Loaded plugins: product-id, search-disabled-repos
Examining PROTOCOL-AlibabaCloudObjectStorageService-7.5-20230922062508.noarch.rpm: PROTOCOL-AlibabaCloudObjectStorageService-7.5-20230922062508.noarch
Marking PROTOCOL-AlibabaCloudObjectStorageService-7.5-20230922062508.noarch.rpm to be installed
Resolving Dependencies
--> Running transaction check
---> Package PROTOCOL-AlibabaCloudObjectStorageService.noarch 0:7.5-20230922062508 will be installed
--> Processing Dependency: PROTOCOL-AmazonAWSRESTAPI > 7.5-20230306193414 for package: PROTOCOL-AlibabaCloudObjectStorageService-7.5-20230922062508.noarch
--> Processing Dependency: PROTOCOL-AmazonWebServices > 7.5-20230306193414 for package: PROTOCOL-AlibabaCloudObjectStorageService-7.5-20230922062508.noarch
--> Finished Dependency Resolution
Error: Package: PROTOCOL-AlibabaCloudObjectStorageService-7.5-20230922062508.noarch (/PROTOCOL-AlibabaCloudObjectStorageService-7.5-20230922062508.noarch)
           Requires: PROTOCOL-AmazonAWSRESTAPI > 7.5-20230306193414
           Installed: PROTOCOL-AmazonAWSRESTAPI-7.4-20211209012924.noarch (@mockrpms)
               PROTOCOL-AmazonAWSRESTAPI = 7.4-20211209012924
Error: Package: PROTOCOL-AlibabaCloudObjectStorageService-7.5-20230922062508.noarch (/PROTOCOL-AlibabaCloudObjectStorageService-7.5-20230922062508.noarch)
           Requires: PROTOCOL-AmazonWebServices > 7.5-20230306193414
           Installed: PROTOCOL-AmazonWebServices-7.4-20210420162916.noarch (@/PROTOCOL-AmazonWebServices-7.4-20210420162916.noarch)
               PROTOCOL-AmazonWebServices = 7.4-20210420162916
 You could try using --skip-broken to work around the problem
 You could try running: rpm -Va --nofiles --nodigest
[root@qradar ~]# yum -y install DSM-AlibabaActionTrail-7.5-20240417095430.noarch.rpm
Loaded plugins: product-id, search-disabled-repos
Examining DSM-AlibabaActionTrail-7.5-20240417095430.noarch.rpm: DSM-AlibabaActionTrail-7.5-20240417095430.noarch
Marking DSM-AlibabaActionTrail-7.5-20240417095430.noarch.rpm to be installed
Resolving Dependencies
--> Running transaction check
---> Package DSM-AlibabaActionTrail.noarch 0:7.5-20240417095430 will be installed
--> Processing Dependency: PROTOCOL-AlibabaCloudObjectStorageService >= 7.5-20230922062508 for package: DSM-AlibabaActionTrail-7.5-20240417095430.noarch
--> Processing Dependency: PROTOCOL-AlibabaCloudSimpleLogService >= 7.5 for package: DSM-AlibabaActionTrail-7.5-20240417095430.noarch
--> Finished Dependency Resolution
Error: Package: DSM-AlibabaActionTrail-7.5-20240417095430.noarch (/DSM-AlibabaActionTrail-7.5-20240417095430.noarch)
           Requires: PROTOCOL-AlibabaCloudSimpleLogService >= 7.5
Error: Package: DSM-AlibabaActionTrail-7.5-20240417095430.noarch (/DSM-AlibabaActionTrail-7.5-20240417095430.noarch)
           Requires: PROTOCOL-AlibabaCloudObjectStorageService >= 7.5-20230922062508
 You could try using --skip-broken to work around the problem
 You could try running: rpm -Va --nofiles --nodiges

Document Location

Worldwide

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Document Information

Modified date:
29 October 2024

UID

ibm17157368

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