Troubleshooting
Problem
Administrator is unable to completely upgrade the WinCollect version in QRadar due to the following error:
/media/updates/installer: line 70: screen: command not found
This message is seen while doing a WinCollect upgrade on QRadar 7.5.0 UP8 via SFS installation method.
Symptom
When doing a Wincollect upgrade on QRadar 7.5.0 UP8 via SFS installation method, the administrator receives error messages like the following:
[root@primary]# /media/updates/installer
/media/updates/installer: line 70: screen: command not found
/media/updates/installer: line 82: exec: screen: not found
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSV4BL","label":"IBM QRadar"},"ARM Category":[{"code":"a8m0z000000cwtwAAA","label":"WinCollect"}],"ARM Case Number":"TS016372734","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSTZMA","label":"QRadar Appliance Hardware"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
09 August 2024
UID
ibm17157044