Troubleshooting
Problem
Manage is stuck in activation and shows the following errors:
Message: Server Bundles not deployed in workspace masdev
Message: Db Connection Failure updatedb-needed .
In entitymgr-ws pod and maxinst pod logs, there is the following error:
java.sql.SQLRecoverableException: IO Error: The Network Adapter could not establish the connection
This was reported on an Oracle database. It was confirmed that database can be accessed externally with a sql tool, so the database is active. Make sure you are able to confirm that the database is live and is in working order.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m3p000000GoLBAA0","label":"Maximo Application Suite-\u003EInstallation"}],"ARM Case Number":"TS015994345","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
12 June 2024
UID
ibm17156690