IBM Support

SA/zOS V4R1 Installation Issues

Troubleshooting


Problem

When installing IBM System Automation for z/OS V4R1, I have experienced issues with the APPLY CHECK step. 

The reports indicate ERROR HOLDs for ++APARs fixes AA54882 and AA55018 (associated with APARs OA54882 and OA55018).  

Reviewing the APARs , I see that HIPER APAR OA54882 is fixed by PTF UA95311 and  HIPER APAR OA55018 is fixed by  PTF UA95433.

Also, PTF UA95311 is superseded by PTF UA95433.                        
                                                                   
Both UA95311 and UA95433 have been received.                       
                                                                   
In order to get the APPLY CHECK to complete with a RC=4 instead of RC=12, I selected BYPASS(HOLDFIXCAT).                           
 

Symptom

When including all HIPER maintenance during a new install of System Automation for z/OS 4.1, the following messages may be issued:
      
GIM35901I    ERROR HOLD AA52307 WAS NOT RESOLVED.                
GIM35901I    ERROR HOLD AA52473 WAS NOT RESOLVED.                
GIM35901I    ERROR HOLD AA54882 WAS NOT RESOLVED.                
GIM35901I    ERROR HOLD AA55018 WAS NOT RESOLVED.

Cause

PTF  packaging

Environment

IBM Tivoli System Automation for z/OS 4.1

Diagnosing The Problem

SMP/E Apply Listing 

Resolving The Problem

AI (Additional Information) flags and comments have been added to PTF UA91779 (HIPER APAR OA52307),  PTF UA92028 (HIPER APAR  OA52473),  PTF UA95311 (HIPER APAR OA54882), and  PTF UA95433 (HIPER APAR OA55018).

Problem circumvention:

BYPASS(HOLDERROR(AAnnnnn,AAnnnnn)) where nnnnn is an APAR number

(Example: AA54882) documented in the GIM35901I messages.

or
BYPASS(HOLDSYSTEM,HOLDFIXCAT,HOLDCLASS(HIPER))
can be used safely to overcome the errors.                                    

IBM System Automation for z/OS 4.1 PSP (Preventive Service Planning) bucket upgrade HWRE410 Subset HWRE410 has been updated.

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Product Synonym

SA SA/zOS Sys Auto

Document Information

Modified date:
12 June 2019

UID

ibm10715655