Troubleshooting
Problem
The certificate Enroll procedure fail when executing "grdapi venafi_import variant=gui" with error
Error Msg : example.ibm.com> grdapi venafi_import variant=gui
venafi_import: ERR=80333 Importing Venafi certificates and keys for gui...
Venafi retrieve script error
Unable to import Venafi certificates and keys ok
Symptom
The appliance log report the following.
venafi_import.log
venafi_retrieve_certificate.log
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"ARM Category":[{"code":"a8m0z000000Gp0QAAS","label":"SSL ENCRYPTION"}],"ARM Case Number":"TS015727517","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.4.0;11.5.0"}]
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Document Information
Modified date:
30 May 2024
UID
ibm17155135