Troubleshooting
Problem
Automation scripts are not working after operating system of the application server machine was upgraded
Symptom
Logs are showing this error:
ERROR: java.lang.NoSuchMethodError: org/apache/http/util/VersionInfo.getUserAge nt(Ljava/lang/String;Ljava/lang/String;Ljava/lang/Class;)Ljava/lang/String; (loaded from file:/opt/IBM/WebSphere/AppServer/profiles/AppSrv01/installedApps/Cell01/MAXIMOUI.ear/lib/httpcore-4.2.4.jar by com.ibm.ws.classloader.CompoundClassLoader@cc88503e[app:MAXIMOUI]
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"ARM Category":[{"code":"a8m50000000CbQzAAK","label":"System Administration-\u003EAutomation Script"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
18 September 2025
UID
ibm17154982