IBM Support

User gets a message "No access has been configured for IBM MRO Inventory Optimization applications. Please contact support."

Troubleshooting


Problem

User logins to IBM MRO IO application and gets a message "No access has been configured for IBM MRO Inventory Optimization applications. Please contact support."

Cause

No access role provided to user and hence user gets this message upon logging into the application. 

Resolving The Problem

User needs to have at-least one access role assigned to successfully get into the application. 

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3KH6","label":"IBM Maximo MRO Inventory Optimization"},"ARM Category":[{"code":"a8m3p000000UoQYAA0","label":"MRO\/IO-\u003EUser Maintenance"}],"ARM Case Number":"TS016188201","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
21 May 2024

UID

ibm17153651