Troubleshooting
Problem
Due to the metadata removal process included in the v5.5.9 and higher upgrade, the time required for upgrading any object store could be significantly longer than normal.
Symptom
You may experience an object store upgrade process seemingly hang on the "31.1.3_DeleteObsoleteClasses" phase.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNVNV","label":"IBM FileNet Content Manager"},"ARM Category":[{"code":"a8m0z0000001kJMAAY","label":"Upgrade"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.5.9;and future releases"}]
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Document Information
Modified date:
06 August 2025
UID
ibm17150032