Troubleshooting
Problem
Using the metadata wizard in FM and selecting a data source fails with QE-DEF-0368.
Regenerating the cryptographic keys does not resolve the error as expected.
This usually happens following an upgrade of CA/FM.
Symptom
Error: QE-DEF-0368 Unable to decrypt user name and password from the Content Store. Use Cognos Configuration to configure your reporting environment.
Document Location
Worldwide
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Document Information
Modified date:
15 January 2026
UID
ibm17149395