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QRadar: Importing custom content with the Extension Management tool or the CLI fails with message "An error occurred" due to name conflict

Troubleshooting


Problem

Users have issues when they try to import custom content from one QRadar environment to another due to conflict with log source extensions.
The following error message is seen when the user attempts to install the extension from the UI:
An error occurred. See console logs for details.
error

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwsyAAA","label":"Admin Tasks"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
14 May 2024

UID

ibm17148874