APAR status
Closed as program error.
Error description
The restore of a VMware vCenter with the option "ESX host if vCenter is down" in the IBM Spectrum Protect Plus GUI can stop with the job log messages : INFO,<timestamp>,CTGGA1204,Loading data from VMware vCenters. ERROR,<timestamp>,CTGGA1148,Failed to load management server (<VMName>) configuration. Error = (NumberFormatException). ERROR,<timestamp>,CTGGA0939,Failed to load management server (<VMName>) information. Exception (java.lang.NumberFormatException) reports: (For input string: "") |MDVREGR 10.1.13.1 5737SPLUS| IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.14 and later Additional Keywords: SPP, SPPLUS, TS015934685
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus 10.1.14 and later till to * * 10.1.16.2 * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * level 10.1.16.3. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
While restoring the snapshot the newly created ESXI host user information was missing. The fix has been added and now NumberFormatException will not occur.
Temporary fix
Comments
APAR Information
APAR number
IT45936
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A1E
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2024-04-15
Closed date
2024-07-10
Last modified date
2024-07-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1E","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]
Document Information
Modified date:
10 July 2024