Troubleshooting
Problem
Users can experience issues upgrading to QRadar 7.5.0 UP8 when FIPS is enabled on any appliance like Event Processor or Apphost.
Symptom
When the installer is executed, the user can get the following error with the Leapp pretests:
Host server_name (xx.xx.xx.xx): Failed
[ERROR] The following inhibitors prevent the RHEL 8 migration:
--------
Title: Cannot upgrade a system with FIPS mode enabled
Summary: Leapp has detected that FIPS is enabled on this system. In-place upgrade of systems in FIPS mode is currently unsupported.
Severity: high
Resolution: The following inhibitor issue is unknown to QRadar migration process: 8ea956acf385f58cc87eeac9e5b29431f33ed572.
Please follow instructions provided by RHEL to handle it.
--------
If any of the inhibitors above are already handled manually and should be ignored,
add their hash keys into /var/log/leapp/patch_migration_pretest_external_known_issues.
Only one hash key per line. Lines starting with '#' will be ignored.
Document Location
Worldwide
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Document Information
Modified date:
12 April 2024
UID
ibm17148078