Troubleshooting
Problem
When receiving email attachments from Cognos, the email attachment filenames start with "_utf-8b2" instead of the actual report name. For example:
_utf-8B2KfZhdiq2K3Yp9mGLnhsc3g_
This is only an issue when content locale is non-English, or more prominently, using languages that use double-byte characters or have to rely on unicode encodings.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m0z0000001jonAAA","label":"Administration-\u003EScheduling \/ Email \/ Jobs"}],"ARM Case Number":"TS015429572","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
15 January 2026
UID
ibm17147757