Troubleshooting
Problem
The Case Init failed with "The required case management code module could not be created for the object store. The document is already checked out" exception.
Symptom
Here is the excerpt from the case init job log:
Apr 04, 2024 3:50:20 PM com.ibm.ecm.icm.config.init.ConfigureContentEngine installAddons
INFO: The required case management code module could not be created for the object store. The document is already checked out.
java.lang.RuntimeException: The required case management code module could not be created for the object store. The document is already checked out.
at com.ibm.casemgmt.config.ContentEngineHelper.setUpCMTOS(ContentEngineHelper.java:2205)
at com.ibm.ecm.icm.config.init.repository.ConfigureObjectStore.setupTOS(ConfigureObjectStore.java:86)
at com.ibm.ecm.icm.config.init.ConfigureContentEngine.installAddons(ConfigureContentEngine.java:61)
at com.ibm.ecm.icm.config.init.InitCaseManager.main(InitCaseManager.java:28)
Apr 04, 2024 3:50:20 PM com.ibm.ecm.icm.config.init.InitCaseManager main
SEVERE: Case Init failed
java.lang.RuntimeException: The required case management code module could not be created for the object store. The document is already checked out.
at com.ibm.casemgmt.config.ContentEngineHelper.setUpCMTOS(ContentEngineHelper.java:2205)
at com.ibm.ecm.icm.config.init.repository.ConfigureObjectStore.setupTOS(ConfigureObjectStore.java:86)
at com.ibm.ecm.icm.config.init.ConfigureContentEngine.installAddons(ConfigureContentEngine.java:61)
at com.ibm.ecm.icm.config.init.InitCaseManager.main(InitCaseManager.java:28)
INFO: The required case management code module could not be created for the object store. The document is already checked out.
java.lang.RuntimeException: The required case management code module could not be created for the object store. The document is already checked out.
at com.ibm.casemgmt.config.ContentEngineHelper.setUpCMTOS(ContentEngineHelper.java:2205)
at com.ibm.ecm.icm.config.init.repository.ConfigureObjectStore.setupTOS(ConfigureObjectStore.java:86)
at com.ibm.ecm.icm.config.init.ConfigureContentEngine.installAddons(ConfigureContentEngine.java:61)
at com.ibm.ecm.icm.config.init.InitCaseManager.main(InitCaseManager.java:28)
Apr 04, 2024 3:50:20 PM com.ibm.ecm.icm.config.init.InitCaseManager main
SEVERE: Case Init failed
java.lang.RuntimeException: The required case management code module could not be created for the object store. The document is already checked out.
at com.ibm.casemgmt.config.ContentEngineHelper.setUpCMTOS(ContentEngineHelper.java:2205)
at com.ibm.ecm.icm.config.init.repository.ConfigureObjectStore.setupTOS(ConfigureObjectStore.java:86)
at com.ibm.ecm.icm.config.init.ConfigureContentEngine.installAddons(ConfigureContentEngine.java:61)
at com.ibm.ecm.icm.config.init.InitCaseManager.main(InitCaseManager.java:28)
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"ARM Category":[{"code":"a8m3p000000hAh9AAE","label":"Operate-\u003EBAW Install\\Upgrade\\Setup-\u003EBAW Case Manager"}],"ARM Case Number":"TS015911005","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
05 April 2024
UID
ibm17147602