IBM Support

WinCollect: Unable to start the WinCollect process due to key corruption

Troubleshooting


Problem

WinCollect service is unable to start after a reinstallation,  the following error is seen:
Windows could not start the Wincollect service on Local Computer.
Error 1067: The process terminated unexpectedly
.

Symptom

When the Windows administrator tries to start the WinCollect process, for example, through the Windows Services, a pop-up message similar to the following appears:

image-20240412095422-1

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtwAAA","label":"WinCollect"}],"ARM Case Number":"TS013460420","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions"}]

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Document Information

Modified date:
12 April 2024

UID

ibm17145201