IBM Support

After upgrade to IBM FileNet Content Manager 5.5.11, unable to transfer due to handshake failure

Troubleshooting


Problem

FileNet Content Manager 5.5.11 added ssl to the internal server communication port which is used to communicate region wide locks across the server instances.

Symptom

2024/03/20 01:20:01.737-0600 RPCHandler 3c1a47d9 DB=P8OSDS Reg#1 [Error] FNRPE2130670002E ; Exception: Exception encountered executing RPC: "https://<cpe-hostname:internal-port>/peserverapi?name=jpe_rpc_RemoteLockSingleRegionForModify". 
         at filenet.jpe.rpc.comm.PEServerRPCClient.InvokeRPCViaHTTP(PEServerRPCClient.java:187) 
        at filenet.jpe.rpc.comm.PEServerRPCClient.invokeRPC(PEServerRPCClient.java:133) 
        at filenet.jpe.server.common.FarmRPCClient.RemoteLockSingleRegionForModify(FarmRPCClient.java:93) 
        at filenet.jpe.server.common.IVWServerService.LockAllServersForModify(IVWServerService.java:149) 
        at filenet.jpe.server.transfer.TransferObjects.lockForTransfer(TransferObjects.java:2425) 
        at filenet.jpe.server.transfer.TransferObjects.transfer(TransferObjects.java:199) 
        at filenet.jpe.server.transfer.TransferObjects.synchronousTransfer(TransferObjects.java:120) 
        at filenet.jpe.server.common.IVWRuntimeServer.transfer(IVWRuntimeServer.java:1373) 
        at filenet.jpe.rpc.ejb.EJB_rpc_transferWorkflow.execute(EJB_rpc_transferWorkflow.java:90) 
...
    Caused by: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure 
        at sun.security.ssl.Alert.createSSLException(Alert.java:131) 
...
        at filenet.vw.server.rpc.PostURLDefault.postHttpObjects(PostURLDefault.java:506) 
        at filenet.vw.server.rpc.PostURLDefault.postObjects(PostURLDefault.java:271) 
        at filenet.jpe.rpc.comm.PEServerRPCClient.InvokeRPCViaHTTP(PEServerRPCClient.java:170) 

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNVNV","label":"IBM FileNet Content Manager"},"ARM Category":[{"code":"a8m0z000000cvrSAAQ","label":"Process Engine-\u003ETransfer"}],"ARM Case Number":"TS015447653","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.5.11;5.5.12"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
28 April 2025

UID

ibm17145009

Page Feedback