IT45755: MULTIPLE NOTIFICATION EMAILS RECEIVED EACH TIME A STORAGE INSIGHTS DATA COLLECTOR GOES MISSING

APAR status

• Closed as program error.

Error description

• Multiple emails received as notification for a single instance
  of a single data collector going "Missing". When a single data
  collector goes "Missing", only 1 email about that instance of
  the single data collector going "Missing" should be sent.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring devices with Data      *
  * Collectors                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Storage Insights, multiple emails are received as         *
  * notification for a single instance of a single data          *
  * collector going "Missing".                                   *
  *                                                              *
  * When a single data collector goes  "Missing", only 1         *
  * email about that instance of the single data collector       *
  * going "Missing" should be sent.                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 2Q25   [ 54X-IBM-SI ]
  ( release target 2Q 2025 / April )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels