Troubleshooting
Problem
Sometimes, when trying to open a module gives the following error and IBM DOORS application will automatically close subsequently.
Error: R-E- DXL: <config/baseWindowCallbacks.inc:1660> An unexpected error has occurred: Unexpected Token Failed to load index: /v6data/eo/90/m00009be0.mod/views
Symptom
Sometimes, when trying to open the module gives the following error and IBM DOORS application will automatically close subsequently.
Error: R-E- DXL: <config/baseWindowCallbacks.inc:1660> An unexpected error has occurred: Unexpected Token Failed to load index: /v6data/eo/90/m00009be0.mod/views
Backtrace: <config/baseWindowCallbacks.inc:1982> -R-F-DXL:<config/baseWindowCallbacks.inc:1160> internal error, please submit a bug report Backtrace: <config/baseWindowCallbacks.inc:1982>
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"ARM Category":[{"code":"a8m50000000L3D6AAK","label":"ERM DOORS"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions"}]
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Document Information
Modified date:
26 March 2024
UID
ibm17144334