IT45680: STORAGE INSIGHTS MAY EXPERIENCE A GAP OF MISSING CAPACITY DATA

APAR status

• Closed as program error.

Error description

• Storage Insights may encounter a discrepancy in the availability
  of capacity data during a specific timeframe. This issue may
  occur despite successful probing and performance monitoring
  data display on the device. The gap may span several weeks
  (such as December 12 through through January).
  Despite successful daily probes reported by the devices, the
  absence of capacity data within this period is unexpected.
  
  Viewing the Capacity graphs exhibit these discrepancies,
  where viewing '6 months' with a Data Resolution of Daily
  renders different data than '1 month' with a Data Resolution
  of Daily or Hourly.
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users reviewing storage device's        *
  * capacity data                                                *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Storage Insights may encounter a discrepancy in the          *
  * availability of capacity data during a specific timeframe.   *
  * This issue may occur despite successful probing and          *
  * performance monitoring data display on the device.           *
  * The gap may span several weeks (such as                      *
  * December 12 through through January). Despite                *
  * successful daily probes reported by the devices, the         *
  * absence of capacity data within this period is unexpected.   *
  *                                                              *
  * Viewing the Capacity graphs exhibit these discrepancies,     *
  * where viewing '6 months' with a Data Resolution of Daily     *
  * renders different data than '1 month' with a Data            *
  * Resolution of Daily or Hourly.                               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q24   [ 54X-IBM-SI ]
  ( release target 3Q 2024 / July )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels