IBM Support

Opening the DOORS module tools menu and the module properties context menu are taking a long time to load for the first time

Troubleshooting


Problem

Opening the DOORS module tools menu and the module properties context menu are taking a long time (>5 minutes) to load for the first time.

Symptom

 After the first load attempt completes, subsequent load attempts will behave normally (appear instantly).

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"ARM Category":[{"code":"a8m50000000CioJAAS","label":"ERM DOORS-\u003EGeneral Support Issues"}],"ARM Case Number":"TS010441002","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.7.0;9.7.1;9.7.2"}]

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Document Information

Modified date:
19 March 2024

UID

ibm17138769