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Content Platform Engine installation fails when the required temporary disk space is unavailable

Product Documentation


Abstract

You can prevent disk space errors by setting the InstallAnywhere variable IATEMPDIR before installing Content Platform Engine.

Content

Problem

During IBM FileNet Content Platform Engine Server or Client installation, the installation program checks if there is enough temporary space to perform some of its operations during the installation. When there is insufficient space, the installation program provides information about the insufficient disk space and aborts the installation.

Symptoms

The Content Platform Engine installation fails to install and displays error messages.

The messages provide details about the default temporary disk space not having enough space to continue with the installation or use any other partition, for UNIX, or mentions the remaining space needed to continue with the installation, for Windows.

Causes

This problem can occur because of insufficient disk space (usually under the machine's temporary location) to extract the installer binary. The installer by default will attempt to use /tmp on UNIX or %TEMP% on Windows to check and see if there is enough temporary space to extract the contents of the installer before attempting to launch it.

Resolving the problem

If the temporary directory does not have enough space, you must redirect the installation process to another temporary directory that has sufficient space, by setting the InstallAnywhere variable IATEMPDIR.

Windows:

        set IATEMPDIR=<new_temp_dir>
        Start the installation.

UNIX:

        export IATEMPDIR=<new_temp_dir>
        Start the installation.

 

Original Publication Date

28 June 2018

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Document Information

Modified date:
28 June 2018

UID

ibm10713819