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Abstract
This fix pack is a cumulative fix release and addresses some new APARs/Known issues and internally found issues since the release of IBM Jazz for Service Management (JazzSM) v1.1.3.
Prerequisites
This Fix Pack requires IBM Jazz for Service Management (JazzSM) v1.1.3 GA or any greater version GA release
B.1 IBM Installation Manager
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IBM Installation Manager is used to install, uninstall, update, and modify the JazzSM offering.
B.2 IBM WebSphere Application Server
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IBM WebSphere Application Server is required by Jazz for Service Management. Refer to Jazz for Service Management release notes for details of supported versions.
IBM WebSphere SDK Java Technology Edition package is available from WebSphere Application Server and must be installed through Installation Manager pointing "Install" or "Update" option. The IBM WebSphere SDK Java version must be supported by the WebSphere Application Server. Refer to WebSphere Application Server release notes for details of supported versions.
See the following sample of IBM WebSphere Application Server release notes.
- For IBM WebSphere Application Server v8.5.5.7 release notes, see http://www.ibm.com/support/docview.wss?uid=swg24040533
- For IBM WebSphere Application Server v8.5.5.13 release notes, see http://www.ibm.com/support/docview.wss?uid=swg24044501
- For IBM WebSphere Application Server v8.5.5.14 release notes, see https://www.ibm.com/support/docview.wss?uid=ibm10726035
- For IBM WebSphere Application Server v8.5.5.16 release notes, see https://www.ibm.com/support/pages/85516-websphere-application-server-v855-fix-pack-16
- For IBM WebSphere Application Server v8.5.5.17 release notes, see https://www.ibm.com/support/pages/85517-websphere-application-server-v855-fix-pack-17
- For IBM WebSphere Application Server v8.5.5.7 release notes, see http://www.ibm.com/support/docview.wss?uid=swg24040533
- For IBM WebSphere Application Server v8.5.5.13 release notes, see http://www.ibm.com/support/docview.wss?uid=swg24044501
- For IBM WebSphere Application Server v8.5.5.14 release notes, see https://www.ibm.com/support/docview.wss?uid=ibm10726035
- For IBM WebSphere Application Server v8.5.5.16 release notes, see https://www.ibm.com/support/pages/85516-websphere-application-server-v855-fix-pack-16
- For IBM WebSphere Application Server v8.5.5.17 release notes, see https://www.ibm.com/support/pages/85517-websphere-application-server-v855-fix-pack-17
- For IBM WebSphere Application Server v8.5.5.18 release notes, see https://www.ibm.com/support/pages/85518-websphere-application-server-v855-fix-pack-18
- For IBM WebSphere Application Server v8.5.5.19 release notes, see
- For IBM WebSphere Application Server v8.5.5.20 release notes, see
- For IBM WebSphere Application Server v8.5.5.21 release notes, see
- For IBM WebSphere Application Server v8.5.5.22 release notes, see
- For IBM WebSphere Application Server v8.5.5.23 release notes, see
- For IBM WebSphere Application Server v8.5.5.24 release notes, see
https://www.ibm.com/support/pages/85524-websphere-application-server-v85524 (This is latest WebSphere fixpack certified with JazzSM 1.1.3.21)
- For IBM WebSphere Application Server v9.0.5.1 release notes, see https://www.ibm.com/support/pages/node/886233
- For IBM WebSphere Application Server v9.0.5.3 release notes, see https://www.ibm.com/support/pages/node/5694825
- For IBM WebSphere Application Server v9.0.5.3 release notes, see https://www.ibm.com/support/pages/node/5694825
- For IBM WebSphere Application Server v9.0.5.5 release notes, see https://www.ibm.com/support/pages/9055-websphere-application-server-traditional-version-905-fix-pack-5
- For IBM WebSphere Application Server v9.0.5.10 release notes, see
- For IBM WebSphere Application Server v9.0.5.11 release notes, see
- For IBM WebSphere Application Server v9.0.5.12 release notes, see
- For IBM WebSphere Application Server v9.0.5.14 release notes, see
- For IBM WebSphere Application Server v9.0.5.16 release notes, see
- For IBM WebSphere Application Server v9.0.5.18 release notes, see
https://www.ibm.com/support/pages/90518-websphere-application-server-traditional-version-90518 (This is latest WebSphere fixpack certified with JazzSM 1.1.3.21)
Download WebSphere Application Server 8.5.5.24 from https://www.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm%2FWebSphere&product=ibm/WebSphere/WebSphere+Application+Server&release=All&platform=All&function=fixId&fixids=8.5.5-WS-WAS-FP024-part1,8.5.5-WS-WAS-FP024-part2,8.5.5-WS-WAS-FP024-part3&includeSupersedes=0
To install - unzip all 3 parts into the same directory
8.5.5-WS-WAS-FP024-part1.zip
8.5.5-WS-WAS-FP024-part2.zip
8.5.5-WS-WAS-FP024-part3.zip
8.5.5-WS-WAS-FP024-part1.zip
8.5.5-WS-WAS-FP024-part2.zip
8.5.5-WS-WAS-FP024-part3.zip
Download full traditional WAS 9.0.5.1 from https://w3-03.ibm.com/software/xl/download/ticket.wss and find by part number CC3NXML
To install - unzip IBM WebSphere Application Server V9.0.5.1 Multiplatform Multilingual (CC3NXML)
was.repo.90501.base.zip
To install - unzip IBM WebSphere Application Server V9.0.5.1 Multiplatform Multilingual (CC3NXML)
was.repo.90501.base.zip
To install - unzip ibm-java-sdk-8.0-8.5-<OS>-installmgr.zip
Download WAS 9.0.5.18 from https://www.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+Application+Server&release=9.0.5.18&platform=All&function=fixId&fixids=9.0.5-WS-WAS-FP018&includeSupersedes=0
To install - unzip WebSphere Application Server (9.0.5.18, All platforms)
9.0.5-WS-WAS-FP018.zip
To install - unzip WebSphere Application Server (9.0.5.18, All platforms)
9.0.5-WS-WAS-FP018.zip
Download Java SDK 8.0.8.15 from
To install - unzip ibm-java-sdk-8.0-8.15-<OS>-installmgr.zip
Refer to the Installation Prerequisites for minimum and maximum requirement details of supported versions.
see https://www.ibm.com/support/knowledgecenter/en/SSEKCU_1.1.3.0/com.ibm.psc.doc/install/psc_c_install_prereqs.html
B.3 IBM DB2 (DB2)
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IBM DB2 is a database server can be used in cluster environments to support load-balancing architecture. Refer to Jazz for Service Management release notes for details of supported versions.
C. Supported browsers & JREs
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For supported JazzSM browsers and JREs, refer to the following link:
D. Supported Operating Systems
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For supported JazzSM browsers and JREs, refer to the following link:
Installation Instructions
The installation of this fix pack is allowed on DASH 3.1.3 (Or CP1 to CP7) or DASH 3.1.3 fixpack1 to fixpack20 or DASH 3.1.3.1 CP1 or DASH 3.1.3.5 CP1 or DASH 3.1.3.6 iFix01
The installation of this patch will back up all patched files before updating them.
The installation of this patch will back up all patched files before updating them.
Important Notes:
1)Go through <PartNumber/FixpackName>.zip/CodeSign_README.txt to verify CodeSigning of a file
2)Please ensure to have below required free space available to upgrade DASH 3.1.3.21
Unix:
<JazzSM Location> = 7GB
<temp location> = 1GB
Windows:
<JazzSM Location> = 8GB
3) This fix pack may overwrite any previously applied test patches. If having any test patches, confirm that they are included in the fix pack before applying.
4) You must run the fix pack as the same user who installed the Jazz for Service Management Base version.
5) If using a High Availability cluster, be sure to apply the patch on all nodes.
6) Ensure to take backup of all IIM folders, WebSphere,JazzSM and JazzSM Profile (in case profile folder created out of JazzSM directory) directories before installing DASH 3.1.3.21 fix pack
Ex: Take the backup of below paths
JazzSM Home: /opt/IBM/JazzSM
WebSphere Home: /opt/IBM/WebSphere/AppServer
JazzSM Profile Home: /opt/IBM/JazzSM/profile
IIM Data Home: /var/ibm/InstallationManager
IIM Home: /opt/IBM/InstallationManager
IIM Shared Home: /opt/IBM/IBMIMShared
7) Limitation with TBSM Datasets : Some times, DASH page having Topology and TreeTable widgets pointing to TBSM dataset couldn't save user preferences and wiring throws exceptions on TBSM dataset. But this can be fixed by removing or deleting Topology widget and followed by save and exit the Page. Use a new topology widget with the same old dataset and other widget configurations as before.
1)Go through <PartNumber/FixpackName>.zip/CodeSign_README.txt to verify CodeSigning of a file
2)Please ensure to have below required free space available to upgrade DASH 3.1.3.21
Unix:
<JazzSM Location> = 7GB
<temp location> = 1GB
Windows:
<JazzSM Location> = 8GB
3) This fix pack may overwrite any previously applied test patches. If having any test patches, confirm that they are included in the fix pack before applying.
4) You must run the fix pack as the same user who installed the Jazz for Service Management Base version.
5) If using a High Availability cluster, be sure to apply the patch on all nodes.
6) Ensure to take backup of all IIM folders, WebSphere,JazzSM and JazzSM Profile (in case profile folder created out of JazzSM directory) directories before installing DASH 3.1.3.21 fix pack
Ex: Take the backup of below paths
JazzSM Home: /opt/IBM/JazzSM
WebSphere Home: /opt/IBM/WebSphere/AppServer
JazzSM Profile Home: /opt/IBM/JazzSM/profile
IIM Data Home: /var/ibm/InstallationManager
IIM Home: /opt/IBM/InstallationManager
IIM Shared Home: /opt/IBM/IBMIMShared
7) Limitation with TBSM Datasets : Some times, DASH page having Topology and TreeTable widgets pointing to TBSM dataset couldn't save user preferences and wiring throws exceptions on TBSM dataset. But this can be fixed by removing or deleting Topology widget and followed by save and exit the Page. Use a new topology widget with the same old dataset and other widget configurations as before.
To apply DASH v3.1.3.21:
1)Mandatory to set JazzSM profile to use Java 1.8 if not already set
If Java 1.8 is not installed, install through IBM Installation Manager by pointing to WAS installation files repository
ex: Go to WAS installed path and then bin directory (Below are only the examples, please provide proper sdkName)
./managesdk.sh -setCommandDefault -sdkName 1.8_64
./managesdk.sh -setNewProfileDefault -sdkName 1.8_64
./managesdk.sh -enableProfile -profileName JazzSMProfile -sdkname 1.8_64 (Execute this step if profile already installed)
2) Download 1.1.3-TIV-JazzSM-multi-FP021.codesigned.zip from IBM Fixcentral
3) Create a temporary folder (e.g. /tmp/fixpack or C:\fixpack) and unzip the fix pack zip into it.
4) unzip 1.1.3-TIV-JazzSM-multi-FP021.zip in the same fixpack folder
4) Open IBM Installation Manager (IIM) and follow installation process to upgrade DASH to v3.1.3.21
5) After successful upgrade, open command prompt and go to <JazzSM installed path>/ui/bin and run "consolecli.sh/bat Version" and confirm below output shows
./consolecli.sh Version
Dashboard Application Services Hub version:3.1.3.21-202402090418
1)Mandatory to set JazzSM profile to use Java 1.8 if not already set
If Java 1.8 is not installed, install through IBM Installation Manager by pointing to WAS installation files repository
ex: Go to WAS installed path and then bin directory (Below are only the examples, please provide proper sdkName)
./managesdk.sh -setCommandDefault -sdkName 1.8_64
./managesdk.sh -setNewProfileDefault -sdkName 1.8_64
./managesdk.sh -enableProfile -profileName JazzSMProfile -sdkname 1.8_64 (Execute this step if profile already installed)
2) Download 1.1.3-TIV-JazzSM-multi-FP021.codesigned.zip from IBM Fixcentral
3) Create a temporary folder (e.g. /tmp/fixpack or C:\fixpack) and unzip the fix pack zip into it.
4) unzip 1.1.3-TIV-JazzSM-multi-FP021.zip in the same fixpack folder
4) Open IBM Installation Manager (IIM) and follow installation process to upgrade DASH to v3.1.3.21
5) After successful upgrade, open command prompt and go to <JazzSM installed path>/ui/bin and run "consolecli.sh/bat Version" and confirm below output shows
./consolecli.sh Version
Dashboard Application Services Hub version:3.1.3.21-202402090418
Note: 1. Upgrade also can be done using silent response files (/tmp/fixpack/responsefiles)
2. Recommendation is not to use DASH v3.1.3.21 rollback to previous version. Instead, follow uninstall of DASH 3.1.3.21 and install DASH 3.1.3.* version.
2. Recommendation is not to use DASH v3.1.3.21 rollback to previous version. Instead, follow uninstall of DASH 3.1.3.21 and install DASH 3.1.3.* version.
Reference:
For full installation of JazzSM, refer https://www.ibm.com/docs/en/noi/1.6.11?topic=ps-components
Problems Solved
Issues addressed in IBM Jazz for Service Management v3.1.3 Fixpack21:
69383: Upgrade build fails on windows Environment
69377: Update WebSphere/IIM versions to v9.0.5.18/1.9.2.7
69343: Accessibility issue:Network Hop view is defined as heading level 1
69344: Accessibility issue:Color contrast is less than 3:1 for the Back button, help button
69354: Accessibity issue:Change colour contrast ratio of Page Actions, Create a New page and Show Tab List icons
69378: Accessibility issue:Texts overlap the buttons in 200% resize
69375: Update derby files in WAS to Java8 supported latest v10.14.2
69376: Copyrights should be updated to 2024 instead of 2023
69374: Unable to change user password for DASH/OCP.
69305: Security issue:Invalid authorization for export file via ExportServlet url
69370: Update JazzSM/DASH versions to 1.1.3.21/3.1.3.21
69341: Accessibility issue: Dashboard tab->close button not accessible with keyboard
69368: Accessibility issue: On selecting any folder icons from DASH Navigation Bar, the focus goes to flyout's first non-interactive element.
69361: Accessibility issue: Configuration and Event time line settings dialog -> Help button is not accessible with keyboard.
69377: Update WebSphere/IIM versions to v9.0.5.18/1.9.2.7
69343: Accessibility issue:Network Hop view is defined as heading level 1
69344: Accessibility issue:Color contrast is less than 3:1 for the Back button, help button
69354: Accessibity issue:Change colour contrast ratio of Page Actions, Create a New page and Show Tab List icons
69378: Accessibility issue:Texts overlap the buttons in 200% resize
69375: Update derby files in WAS to Java8 supported latest v10.14.2
69376: Copyrights should be updated to 2024 instead of 2023
69374: Unable to change user password for DASH/OCP.
69305: Security issue:Invalid authorization for export file via ExportServlet url
69370: Update JazzSM/DASH versions to 1.1.3.21/3.1.3.21
69341: Accessibility issue: Dashboard tab->close button not accessible with keyboard
69368: Accessibility issue: On selecting any folder icons from DASH Navigation Bar, the focus goes to flyout's first non-interactive element.
69361: Accessibility issue: Configuration and Event time line settings dialog -> Help button is not accessible with keyboard.
On
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Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEKCU","label":"Jazz for Service Management"},"ARM Category":[{"code":"a8m500000008bsvAAA","label":"DASH"}],"Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"1.1.3"}]
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Document Information
Modified date:
09 May 2024
UID
ibm17137378