Troubleshooting
Problem
Portal Site shows following message : "The website encountered an unexpected error. Please try again later."
Symptom
From the pods/logs/portal/subin-port-site1-www-0_web.log logs:
[ php-fpm stderr] 687 transaction_id date-time WARNING: [pool www] child 1234 said into stderr: "WATCHDOG: [ERROR] [php] Drupal\Core\Asset\Exception\IncompleteLibraryDefinitionException: Incomplete library definition for definition 'my_library' in extension 'my_extension' in Drupal\Core\Asset\LibraryDiscoveryParser->buildByExtension() (line 131 of /web/platforms/devportal-9.x-10.0.5.2-20221129-1549/core/lib/Drupal/Core/Asset/LibraryDiscoveryParser.php). | user: anonymous | uri: https://subin.abc.ptl-portal-web.subin.abc/subin/subin/health | referer: ^M"
[ php-fpm stderr] 687 transaction_id date-time WARNING: [pool www] child 1234 said into stderr: "NOTICE: PHP message: Uncaught PHP Exception Drupal\Core\Asset\Exception\IncompleteLibraryDefinitionException: "Incomplete library definition for definition 'my_library' in extension 'my_extension'" at /web/platforms/devportal-9.x-10.0.5.2-20221129-1549/core/lib/Drupal/Core/Asset/LibraryDiscoveryParser.php line 131"
[ nginx stderr] 686 transaction_id date-time [error] 24764#24764: *3572 FastCGI sent in stderr: "PHP message: Uncaught PHP Exception Drupal\Core\Asset\Exception\IncompleteLibraryDefinitionException: "Incomplete library definition for definition 'my_library' in extension 'my_extension'" at /web/platforms/devportal-9.x-10.0.5.2-20221129-1549/core/lib/Drupal/Core/Asset/LibraryDiscoveryParser.php line 131" while reading response header from upstream, client: 127.0.0.1, server: ptl-portal-web.subin.abc, request: "GET /subin/subin/health HTTP/2.0", upstream: "fastcgi://unix:/var/run/pid/php7.4-fpm.sock:", host: "ptl-portal-web.subin.abc"
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"ARM Category":[{"code":"a8m0z000000cvaRAAQ","label":"API Connect-\u003EDeveloper Portal (MM)-\u003ECustom Modules"}],"ARM Case Number":"TS015538220","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.0.5"}]
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Document Information
Modified date:
05 March 2024
UID
ibm17129932