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IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 13 (7.1.0-TIV-NCI-FP0013)

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Abstract

This fix pack is a cumulative fix release and addresses APARs and internally found issues since the release of IBM Tivoli Netcool/Impact version 7.1.0 (Core and GUI)

Download Description

************************************************************************************************************
* A change introduced by this Fix Pack might negatively  affect existing product function.
* Please refer to APAR IJ18856 for a description of the problem(s) and corrective action(s).
* Please refer to APAR IJ10655 for a description of the problem and corrective action
* Please refer to APAR IJ07401 for a description of the problem and corrective action.
* Please refer to APAR IJ07083 for a description of the  problem and corrective action.

* https://www.ibm.com/support/home/

 * More information about IJ07083 Clustering and synchronization

 ***********************************************************************************************************
Before installing or upgrading IBM Tivoli Netcool/Impact 7.1.0.13, refer to the Following documentation:

-----------------------------------------------------------------------------------------------------------------------------------------

 For details of an individual APAR, go to https://www.ibm.com/support/home/ then enter the APAR name/# in "Search Support" then select search.

The following Netcool/Impact APARs are delivered with Fix Pack 13:

IJ00345: ON SOLARIS SOCKETS FROM IMPACTUI TO SERVER PERSIST AS CLOSE_WAIT
IJ00668: NEED AN OPTION TO IGNORE NULL ROWS RETURNED BY DIRECTSQL
IJ01140: OLD APACHE DRIVERS CAUSING IMPACT CPU TO RUN HIGH WHEN CUSTOMER USES COMMANDRESPONSE() FUNCTION
IJ01915: IMPACT ORDERING OF STATUS VALUES
IJ02155: RBA: ERROR IN RBA_EXECUTIONSTATUSTRACKER POLICY
IJ02410: ORDER BY CLAUSE IS EXCLUDED FROM THE SORT QUERY
IJ02475: RBA: UPDATE TO THE RBA ADD ON WITH CORRECTION TO THE RBA DERBY DATASOURCE
IJ02599: NULLPOINTEREXCEPTION FROM POLICYUIRESOURCE.FORMAT SOAPORGNODEMEMENTO
IJ03378: RBA: Runbook does not open with right click when there are two or more parameters set in the Runbook
IJ03394: RBA: NETCOOL/IMPACT 7.1.0 UPDATE METHOD OF GETTING RBA CONNECTION PARAMETERS
IJ03805: IMPACT 7.1.X ONLY START CLUSTER MEMBER IF DERBY DB STARTS SUCCESSFULLY
IJ03809: IMPACT 7 WINDOWS START SCRIPTS PARSE LOGFILE INCORRECTLY TO SEE WHETHER SERVER STARTS
IJ03864: RBA: FULLY AUTOMATED RUNBOOK FAILS TO BE INVOKED WHEN AN INTEGER VALUE IS PASSED AS A RUNBOOK PARAMETER
IJ03997: DAY OF WEEK SEASONALITY RULES NOT WORKING WITH != OPERATOR: NOI: Time conditions like "Day Of Week" != "Tuesday" are ignored for Seasonal Event Analytics Rule
IJ04121: FIXPACK CHANGE TO JVM.PROPERTIES MISSING IN ONE-HIT INSTALL
IJ04144: DASHBOARD WIDGETS CANNOT CONNECT TO SQL BASED DATASETS IN IMPACT 7.1.0.12
IJ04149: RE-RUNNING SE CONFIGURATIONS MAKES SE RULES NOT VISIBLE IF DOUBLE QUOTES EXISTS IN IDVALUE FIELD
IJ04543: NOI_ORACLEQUERY.JS ISSUE DUE TO AND OWNER='" QUERY
IJ04643: SE RULE ISSUE IF 24 IS "HOUR OF DAY""
IJ04653: NOI: SEASONAL RULES FAIL TO CAPTURE THE RETURN OF EVENT
IJ04960: SEASONALITY RULES IGNORE EVENTIDENTITY AND PROCESS RULES BASED ON IDVALUE
IJ05622: PATTERNACTION NOT CREATED WHEN DERBY USER HAS CUSTOM PASSWORD
IV90293: SENDEMAIL() FUNCTION EMAIL HEADER DETAILS HAVE CHANGED WITH APPLYING FP4
IV93391: USERNAME WITH BACKSLASH FAILED AT IMPACT LOGIN
IV94301: ADD ARGUMENT TO NCI_COLLECT_LOGS TO ASSIGN LOG FILES LOCATION
IV94558: UNABLE TO REMOVE FILE LOCKS USING THE IMPACT UI
IV96354: FILTER SYNTAX OUTPUT
IV97338: MWM DAYLIGHT SAVINGS NOT APPLIED WHEN USING GMT
IV97713: CREATED WIDGET INTO MWM DOES NOT WORK ON FIRST ATTEMPT UNLESS OPENED VIA CONSOLE INTEGRATION FIRST UNTIL IMPACT RESTARTED
IV98716: LDAP/SSL CONFIGURATION ISSUES
IV98915: EXITPOLICYEXCEPTION WHEN EXIT CALLED FROM SYNCHRONIZED BLOCK
IV99283: SINGLE ESCAPED QUOTATION MARK IN STRING FORWARDED BY DASH HANDLED INCORRECTLY BY IMPACT
IV99577: BIND DN PASSWORD NOT BEING TRANSLATED BY LDAP AUTHENTICATION SCRIPT
IV99578: COMMANDRESPONSE UNABLE TO HANDLE MULTIBYTE CHARACTER

Document update APARs

IJ00152: UI DATA PROVIDER FAILS WHEN FLATFILE DSA HAS COLUMN NAME #COUNT

IJ00333: DOC IS NEEDED FOR Users Using A CUSTOMIZE CERTIFICATE when configure the SSL in Impact
IJ00892: WSS SECURITY ENABLED, ACQUIRING ELEMENTS IN WSDL
IJ01033: STATUS 0 TO 6 ARE RESERVED AND STATIC
IJ02290: JMS DSA POLICIES - MSGPROPS.DELIVERYMODE IMCORRECT
IJ02521: DOC: JMS DSA REMOVE REPLYTO PROPERTY IN POLICY CODE EXAMPLE
IJ02522: UPDATE TO INCLUDE WHAT IS REPLICATED IN A CLUSTER
IJ03394: RBA: NETCOOL/IMPACT 7.1.0 UPDATE METHOD OF GETTING RBA CONNECTION PARAMETERS
IJ03993: NOI: CUSTOMIZED COLUMN FOR EVENT ANALYTICS, NEW COLUMNS SHOW DUMMY IN RELATED EVENT SELECTION OF CREATE RULE IN SEASONAL EVENTS
IJ04017: GLOBAL VARIABLE USAGE AND VALUES ANOMALIES IN .IPL
IV93442: OPTION TO ALLOW DERBY TO BIND TO A HOST DIFFERENT TO SYSTEM HOSTNAME
IV94301: ADD ARGUMENT TO NCI_COLLECT_LOGS TO ASSIGN LOG FILES LOCATION
IV94558: UNABLE TO REMOVE FILE LOCKS USING THE IMPACT UI
IV96354: FILTER SYNTAX OUTPUT
IV97338: MWM DAYLIGHT SAVINGS NOT APPLIED WHEN USING GMT
IV98371: IN POLICY WITHOUT SETTING KEY FIELD IN POLIY FOR UI PROVIDER OUTPUT DATA SCHEMA DEFINITION CAUSE INCORRECT DATA IN DASH
IV98716: TROUBLESHOOTING LDAP/SSL CONFIGURATION ISSUES
IV98933: UPDATE TO WSINVOKEDL FUNCTION PARAMETERS
IV99283: SINGLE ESCAPED QUOTATION MARK IN STRING FORWARDED BY DASH HANDLED INCORRECTLY BY IMPACT
IV99577: BIND DN PASSWORD NOT BEING TRANSLATED BY LDAP AUTHENTICATION SCRIPT
IV99578: COMMANDRESPONSE UNABLE TO HANDLE MULTIBYTE CHARACTER

To check the APARs that were part of the previous FixPack (7.1.0.12), please check this link:

https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli Netcool Impact/page/Impact 7.1.0.12 README

2.0 New support and features

2.1 Browser Support with Fix Pack 13

Impact 7.1.0.13 supports:

Firefox ESR 52
Internet Explorer 11

JazzSM 1.1.3.0 DASH 3.1.3.0 CP6

2.2 Component Updates

Java has been updated to version 1.7.0 SR10 FP20
WebSphere Application Server Liberty has been updated to version 18.0.0.1

2.3 Enhancements in Fix Pack 13

Fix Pack includes the following enhancements:

  • Accessing datasource configurations remotely using the REST API

  • This functionality allows customers to edit existing datasources from outside the Impact JVM. This is an alternative way to edit configurations compared to the Impact UI. This functionality is limited to editing already configured datasource configurations and allows you to edit any parameter value of the configuration.
    Refer to topic “Accessing datasource configurations remotely using the REST API”, under Chapter 7 of the Netcool/Impact Administration Guide, for complete details.
  • Enhancement to the RBA Add-ons: RBA: Runbook does not open with right click when there are two or more parameters set in the Runbook

  • Currently there are restrictions on the characters of the runbook parameters that can be used within launch-in-context from OMNIbus events to the associated runbook. For example, all variants of launch-in-context do not support the “=”, “&”, and “%” characters within the runbook parameter values.
    To address the encoding issue, the following action needs to be taken:
    • 1. Add an extra column field, "RunbookParametersB64", to the OMNIbus alerts.status table
      FOR EXAMPLE:
      [netcool@omnibus bin]$ ./nco_sql -username root -password ""
      1> alter table alerts.status add RunbookParametersB64 varchar(2048);
      2> go
      2. The RBA_Status datatype needs to be refreshed in the GUI to pull in the
      new field that was added to the object server in Step 1, above.
      3. Restart Impact
      4. The RBA release must be at 1.10.x (or above)
  • Provide pre-validation of the LDAP parameters when running the confAuth4LDAP script, by querying the LDAP server before making any config changes.
  • Update to configuration of LDAP Authentication

There is an update to the arguments supplied to the script that enables LDAP authentication.
The LDAP Bind user password is no longer to be supplied on the command line. The LDAP Bind user password needs to be added to the impactdap.properties before the confAuth4LDAP script is executed.
The LDAPBindPass value will be deleted from impactdap.properties following the execution of LDAP authentication scripts.
Please see update to Impact Documentation:
https://www.ibm.com/support/knowledgecenter/en/SSSHYH_7.1.0.13/com.ibm.netcoolimpact.doc/admin/imag_ldap_impactdap_props.html

  • RESTful DSA - Update Validation Model to Handle Basic Authentication. A windows msg is now displayed, requiring user name; when authentication is 'Basic'
  • NOI: Provide process and functions to update NOI Data and Source Type for the new Configuration UI to refresh information

  • • A new UI Data Type function is now available to update data type from within a policy.
    • A new Data Source Resource API is now available, to update data source from within a policy using a new function.
    • New Function and Process to Dynamically Add Rollups and view them in DASH
    • Make NOI configuration actions less manual
  • Migration of rollups in Netcool/Impact v7.1.0.13
  • Fix pack v7.1.0.13 uses a new format for the creation of rollups that is different to previous versions of Netcool/Impact. Refer to the following link for additional information and to take additional actions:
    Migration of rollups in Netcool/Impact v7.1.0.13

Please also refer to the topic “Updating Rollup Configuration” in the following link: Updating Rollup Configuration

In addition, review the “Event Analytics Configuration” page: Event Analytics Configuration

UI data provider refresh rate:

  • You can configure how often the UI data provider is refreshed. This interval is set to 20 seconds. To change this setting, add the following statement to the <servername>_server.props file (for example NCI_server.props) that is in the $IMPACT_HOME/etc/ folder:
    impact.uidataprovider.refreshrate=<refresh_rate_in_miliseconds>
  • [NOI Audit] Provide Report History with details information about each run

A new CSV style log is now available, which provides a view historical report with information about each report including , number of events, report type and findings such as # of seasonal events, re groups, re events, number of matchind re count in seasonality, filter, report span. This new log is can be found under: $IMPACT_HOME/logs/NCI_NOI_Report_History.log

  • The nci_collect_logs script now accepts new parameters

Usage: ./bin/nci_collect_logs [ NO ARGUMENT | -DexcludePolicyEtcFiles=true | -Dlogfilelocation | -help ]

  • Support for MS-SQL Server DSA

This DSA supports MS-SQL Server 2008, 2012, 2014 and 2017.To use this data source adapter obtain the Microsoft SQL Server version 4.0 Type 4 JDBC Driver, from this URL:
https://www.microsoft.com/en-us/download/details.aspx?id=11774

  • Support of Multi-tenant for UI Data Provider

Multi tenancy is based on adding collections per widget, so one policy could render several different data sets. Generally, the collections are managed by the UI Data provider API.

3.0 Known Issues in Fix Pack 13

• ITNMEventListener fails to start, if connecting to ITNM versions 4.2. Currently, only versions 3.8 and 3.9 are fully supported.

• On Unix (AIX,Linux,Solaris,zLinux) environment, after installing FP13, user will not able to configure new LDAP configuration in a split environment. Specifically on the Impact server side.

Windows FP13 images have been updated with the fix.
No impact to existing LDAP configuration after installing FP13.

Recommendation:
It is recommended to configure LDAP Authentication prior to installing FP 13 in split environment.

Workaround:
1. On the Impact server, locate and backup the following file:

▪ $IMPACT_HOME/install/security/cfg_scripts/confAuth4LDAP.xml

2. Edit the above listed file and locate the following line of code (at line 50):

<property name="bootstrap.properties" value="${impact.home}/wlp/usr/servers/ImpactUI/bootstrap.properties"/>

3. Delete and replace the above listed line of code and put the following in its place:

<if>

<available file="${impact.home}/install/buildimpact.properties"/>
<then>
<loadproperties srcFile="${impact.home}/install/buildimpact.properties"/>
</then>
</if>
<condition property="bootstrap.properties" value="${impact.home}/wlp/usr/servers/ImpactUI/bootstrap.properties">
<available file="${impact.home}/wlp/usr/servers/ImpactUI/bootstrap.properties"/>
</condition>

<condition property="bootstrap.properties"
value="${impact.home}/wlp/usr/servers/${user.nciServerInstanceName}/bootstrap.properties">
<available file="${impact.home}/wlp/usr/servers/${user.nciServerInstanceName}/bootstrap.properties"/>
</condition>
4. Save the changes and proceed with the LDAP configuration porocess.

• The following applies only to Netcool/Impact Clients with Netcool Operations Insight (NOI) - and only for those with Existing configurations!

After upgrading to Netcool/Impact 7.1.0 FP13, run through the Wizard; confirm, verify & save the configuration. Refer to: Event Analytics Configuration

1. It is a known issue that custom rollup changes to properties and params files are overwritten. Running through the wizard will repair these.

2. Also for seasonality View, it is advisable to run through the Wizard to make sure the right columns are displayed. Refer to the following link for appropriate actions: Migration of rollups in Netcool/Impact v7.1.0.13


  • • The EventReader service for Seasonality Events is called "ProcessSeasonalityEvents" and it does not (by default) read updated or de-duplicated events. "Get updated events" is not selected (by default) in the UI for the "ProcessSeasonityEvents" Service, on the Event Mapping tab.

    The reason for this is due to the wide Filter for the "ProcessSeasonityEvents" Event Reader service. By default, the filter is set to "1=1". With this wide filter, if "Get updated events" was enabled, and Seasonality rules fired, this could lead to an infinite loop. i.e. Seasonality Rules updating events which in turn get read by the reader and fire the Seasonality Rules again.

    The solution is for the Event Mapping Filter to be set, in such a way, as to avoid already processed events. i.e. if the Seasonality rules are setting the Service field to "something" then the Event Mapping Filter could be set to restrict these.

    • NOI: Impact Event Isolation and Correlation page does not load if non-default cluster name is used (such as NCICLUSTER_Z )

    ◦ To resolve this issue, perform the following actions:

    ▪ stop the Impact GUI server $IMPACT_HOME/bin/stopGUIServer.sh

    ▪ copy or rename the file with the correct cluster name. For example:

    • cp $IMPACT_HOME/opview/displays/NCICLUSTER-EIC_configure.html $IMPACT_HOME/opview/displays/NCICLUSTER_Z-EIC_configure.html

    ▪ restart the Impact GUI server $IMPACT_HOME/bin/startGUIServer.sh

    ▪ go to the Event Isolation and Correlation page and confirm the page is displayed without the errors.

Prerequisites

IBM Tivoli Netcool/Impact 7.1.0.0 or 7.1.0.4 Refresh must be installed before applying this Fix Pack.

Note: If you plan to install 7.1.0.13 from Passport Advantage, the version of Installation Manager on your machine should be 1.8.3 or higher.

For information about supported hardware and software, check the Software Product Compatibility Reports (SPCR) here:

http://www-969.ibm.com/software/reports/compatibility/clarity/index.html

And the Planning Section in the Netcool/Impact Administration Guide:

http://www.ibm.com/support/knowledgecenter/SSSHYH_7.1.0.13/com.ibm.netcoolimpact.doc/admin/imag_start_c.html

Installation Instructions


IBM Tivoli Netcool/Impact 7.1.0.13 can be installed on all previously installed fix packs, including 7.1.0.4 refresh.
For those migrating from previous releases (5.1.1 or 6.1/6.1.1), you can install Impact 7.1.0.4 Refresh, apply this Fix Pack and then migrate directly to 7.1.0.13.
The following table contains a list of files included in this Fix Pack and operating systems associated with these files:

Platform File
AIX 7.1.0-TIV-NCI-AIX-FP0013.zip
Linux 7.1.0-TIV-NCI-LINUX-FP0013.zip
Solaris 7.1.0-TIV-NCI-SOLARIS-FP0013.zip
Windows 7.1.0-TIV-NCI-WINDOWS-FP0013.zip
zLinux 7.1.0-TIV-NCI-ZLINUX-FP0013.zip

all platforms * 7.1.0-TIV-NCI-FP0013.README

Note: The installer only works for 64 bit architectures.

Note 1: If you plan to install 7.1.0.13 from Passport Advantage, the version of Installation Manager on your machine should be 1.8.3 or higher. Older versions of Installation Manager (1.7.3 for example) will not work, as they do not support the TLS protocol.

Note 2: Starting with Impact 7.1.0 Fix Pack 10, a new utility is now available (and run automatically right before the update; unless the update is done via the Passport Advantage repository!). This new utility is the Impact server Health Check utility! This utility will perform an overall Health Check of Impact, prior to allowing the update installer to continue with the update. The utility is also available as a standalone utility; which can be retrieved via the following url:

http://www-01.ibm.com/support/docview.wss?uid=swg22004586

Off
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Problems (APARS) fixed
IJ00345 IJ00668 IJ01140 IJ01915 IJ02155 IJ02410 IJ02475 IJ02599 IJ03378 IJ03394 IJ03805 IJ03809 IJ03864 IJ03997 IJ04121 IJ04149 IJ04543 IJ04643 IJ04653 IJ04960 IJ05622 IV90293 IV93391 IV94301 IV94558 IV96354 IV97338 IV97713 IV98716 IV98915 IV99283 IV99577 IV99578 IJ00152 IJ00333 IJ00892 IJ01033 IJ02290 IJ02521 IJ02522 IJ03993 IJ04017 IV93442 IV98371 IV98933 IJ04144;IV94551 IV95968 IV96262 IV97558 IV98091 IV98630 IV98662 IV98736 IV98993 IV99030 IV99173 IV99602 IJ00149 IJ00222 IJ00620 IJ00689 IJ00715 IJ00809 IJ01253 IJ01257 IJ01265 IJ01518 IJ02212 IJ02539 IJ02540 IJ02676 IJ02716 IV95009 IV98230 IV98377 IV98514 IV98516 IV98992 IV99873 IV96893 IV96492 IV96096 IV95113 IV94914 IV93863 IV92289 IV89803 IV85196 IV97402 IV96361 IV96187 IV95708 IV95408 IV94871 IV94661 IV97414 IV95469 IV94887 IV94819 IV94205 IV93941 IV93881 IV93756 IV93663 IV93442 IV93181 IV93180 IV92997 IV92416 IV92243 IV91670 IV91528 IV90914 IV90149 IV91598 IV92980 IV92506 IV90731 IV89602 IV87831 IV89098 IV89129 IV89131 IV89286 IV89440 IV89979 IV90657 IV90875 IV91187 IV91260 IV91519 IV91549 IV91629 IV91636 IV91667 IV93611 IV90657 IV89440 IV85425 IV86760 IV87141 IV87548 IV87550 IV87987 IV88599 IV88725 IV88858 IV89194 IV89225 IV89384 IV89390 IV89410 IV89415 IV89425 IV89467 IV89653 IV89676 IV89768 IV89930 IV90357 IV90438 IV90659 IV89537 IV89425 IV89570 IV89847 IV90243 IV90408 IV89003 IV88914 IV87838 IV87240 IV87089 IV86146 IV87164 IV86919 IV86725 IV86762 IV86040 IV86253 IV84106 IV85981 IV85849 IV85669 IV85535 IV85284 IV84955 IV84125 IV85746 IV85304 IV84274 IV84201 IV84121 IV84040 IV83829 IV83725 IV83663 IV83127 IV83051 IV82945 IV82909 IV82883 IV82584 IV81912 IV81745 IV81409 IV80388 IV79350 IV81745 IV82883 IV83051 IV83127 IV81226 IV84040 IV81409 IV81625 IV82945 IV75602 IV78525 IV78678 IV79004 IV79133 IV79363 IV79827 IV79867 IV79910 IV80038 IV80183 IV80613 IV80747 IV80800 IV80818 IV80891 IV81135 IV81155 IV81630 IV81644 IV75734 IV79086 IV79133 IV79631 IV72531 IV74071 IV74485 IV74878 IV75552 IV75913 IV76395 IV76875 IV77882 IV77953 IV78327 IV79776 IV79806 IV60062 IV65958 IV66441 IV66950 IV68163 IV68195 IV68934 IV69164 IV69904 IV70656 IV70712 IV70836 IV71068 IV71157 IV71513 IV71554 IV72091 IV72486 IV72561 IV72673 IV73098 IV73376 IV73620 IV74071 IV74211 IV74300 IV74421 IV74765 IV75085 IV70628 IV68912 IV74334 IV70784 IV69906 IV55989 IV59886 IV60438 IV61084 IV61538 IV61725 IV61956 IV62792 IV63137 IV63138 IV63535 IV63942 IV64075 IV64152 IV64837 IV65055 IV65179 IV66164 IV66210 IV66337 IV67091 IV67829 IV67936 IV68383 IV55600 IV66968 IV67231 IV67839 IV67936 IV83358 IV83071 IV81613

Document Information

Modified date:
11 September 2019

UID

swg24044546