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QRadar: Troubleshooting the UBA Error: "JSON.parse: Unexpected Character After JSON Data"

Troubleshooting


Problem

Administrators get the "JSON.parse: unexpected non-whitespace character after JSON data at line 1 column 5 of the JSON data, and I do not get data." when opening the user view.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSV4BL","label":"IBM QRadar"},"ARM Category":[{"code":"a8m0z000000cwt3AAA","label":"QRadar Apps"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSTZMA","label":"QRadar Appliance Hardware"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
14 March 2024

UID

ibm17124507