IT45552: VM UNEXPECTEDLY PROTECTED WITH ORIGINAL SLA *AND* NEW SLA AFTER REASSIGNING TO A NEW SLA

APAR status

• Closed as program error.

Error description

• With IBM Spectrum Protect Plus, if the following conditions are
  met :
  
  - At least one guest disk is excluded from backup with the
    original SLA.
  - The original SLA association for that VM is removed.
  - The VM is associated to the new SLA.
  - Both SLAs backup schedules are active.
  
  Then that VM will unexpectedly be protected with both the
  original and new SLA.
  This happens because the exclude rule for the guest disk(s)
  still is incorrectly associated to the original SLA.
  
  | MDVREGR 10.1.9 5737SPLUS |
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.10 and later for VMware and
  Microsoft Hyper-V guests.
  
  Additional Keywords: SPP, SPPLUS, TS015247135
  

Local fix

• For the affected VM, in the IBM Spectrum Protect Plus GUI :
  1. Add the association to the original SLA on top of the already
     existing association to the new SLA and save.
  2. Remove the association to the original SLA and save.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.15.3 till 10.1.16.1     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is fixed *
  * in IBM Spectrum Protect Plus levels 10.1.16.2 and 10.1.17.   *
  * This is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

• In IBM Spectrum Protect Plus 10.1.15.3 and later, there is a bug
  that causes a VM to be backed up incorrectly in an previous SLA
  after it is moved from one SLA to another. This bug has been
  fixed in IBM Spectrum Protect Plus 10.1.16.2, which ensures that
  a VM moved from one SLA to another is only backed up in the
  destination SLA (the SLA to which the VM was moved).
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels