IBM Support

"CM-CFG-5121 Content Manager is unable to update... The active Content Manager URL is ." after upgrading server whose name has changed in the past

Troubleshooting


Problem

Administrator opens 'Cognos Configuration' and clicks 'start'. An error appears.

Symptom


CM-CFG-5121 Content Manager is unable to update the content store database schema because Content Manager is starting in standby mode. The active Content Manager URL is .

[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"ARM Category":[{"code":"a8m0z000000GnwjAAC","label":"Report Server"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Version(s)"},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg22017429