IBM Support

IT45481: CISCO SAN SWITCH PERFORMANCE METRICS INCORRECTLY DISPLAYED AS 0 VALUES.

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APAR status

  • Closed as program error.

Error description

  • Data Collection (including performance monitoring) is running
    successfully for Cisco SAN switches, but switch port performance
    metrics are incorrectly displayed as 0 values in Storage
    Insights.  In this situation, the switches were running NX-OS
    8.5(1) and the metrics were known to be non-zero.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users monitoring Cisco SAN switches     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Data Collection (including performance monitoring) is        *
    * running successfully for Cisco SAN switches, but switch      *
    * port performance metrics are incorrectly displayed as 0      *
    * values in Storage Insights.  In this situation, the switches *
    *                                                              *
    * were running NX-OS 8.5(1) and the metrics were known         *
    * to be non-zero.                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 2Q24   [ 54X-IBM-SI ]
    ( release target 2Q 2024 / April )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT45481

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-02-12

  • Closed date

    2024-04-11

  • Last modified date

    2024-04-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
13 January 2026